Pirates.io Support

For help, contact info@bilbostudios.com. Include your device model, operating-system version, game version and a description of the issue. Do not send passwords or private account information.

Playing offline

The Android and iOS edition plays against bots and works without an internet connection. No game account is required.

Saved progress

Gold, gems, cosmetics and rewards are saved on your device. Keep the app installed when updating. Uninstalling or clearing app data may erase progress. Reopening starts a new voyage; the app does not restore an unfinished match or synchronize progress across devices.

Pause and sound

Tap the pause button to stop the game. After changing apps or locking your screen, tap Resume to continue. Game sound can be changed in Options. Privacy Policy.